GOT A QUESTION?
We are here to answer any questions you may have about your stay in Chamonix, just click the button below and we will reply promptly.

We offer a wide range of extra services to make your holiday as hassle-free as possible.
Food and drink at your accommodation, in house massage, extra cleaning, chef services – or anything else you can think of. If you can’t see what you want on our list, just ask us and we will be happy to help.
We have built a strong reputation based around our great customer service, so your needs are our commands!
CATERING
Delivered catering
Chalet Kitchen have two kitchens offering delicious meals delivered right to your door so you don’t have to do the hard work while you’re on holiday. Each day they deliver a delicious fully garnished two-course evening meal. All the work is done for you: all you need to do is pop it in the oven, serve and enjoy! Choose from meat, vegetarian and gluten-free options. Check out their website www.chaletkitchen.com for further details.
In-house catering for chalets or large apartments
Chamchef provides a wide range of specialist expertise in the Chamonix valley and indeed throughout France, from private in-house catering to cooking courses, from chic canapés for corporate events to birthday parties; from classic French cuisine for a cosy night in at your chalet to authentic Asian dishes for a formal dinner party, Chamchef provides a menu to suit your needs and creates a menu from fresh, quality ingredients. Check out the website for further details: www.chamchef.com, and be sure to book well in advance!
CLEANING & EXTRA LINEN
Cleaning
An end of stay clean is included in your apartment price as standards, however if you require further cleaning this is possible at a price of €25 per hour.
Linen
Sufficient linen for your stay is included in the price of your accommodation as standard. This consists of bed linen, tea towels, 1 bath mat and hand towel per bathroom, and 1 towel per person.
If you require a mid-week linen change or additional linen for any reason, prices are as follows per item:
FOOD PACKS
Essentials Food Pack – An excellent idea for late arrivals.
For €50 per apartment we will provide a basic essentials pack in your apartment.
Pack contains: milk, orange juice, teabags, instant coffee, cereal, a baguette, croissants, eggs, jam, butter, cheese, large bag of crisps, pack of biscuits, bag of sweets, 4 pack of toilet roll.
(We provide as standard in the apartments: salt, sugar and pepper)
SPECIAL OCCASION?
If you have a special occasion, wedding, anniversary, birthday etc… and you want something particular to put into the apartment for your arrival, just let us know and we will be more than happy to help out.
For example for €75 we can offer a birthday pack includes: 1 x bottle of high quality brand name Champagne with a beautiful birthday cake from a local French patisserie plus candles.
Or if you have any particular ideas of what might be a nice surprise for your loved one, let us know and we will look into it.
BABY CARE & NURSERY SERVICES
Holidays are for adults as well as children. If your children are under 3 years old, they are too young to go to ski school and there are no creche facilities for young children in Chamonix.
We recommend Oui-Care for professional, experienced and reasonably priced babysitting and child care services, for children of all ages. Visit their site to see their services and contact them for a quote.
Rates for baby sitting and nanny services start from €16.50 per hour. Visit their site for more details on their services or contact them directly for a quote.
SPORTS MASSAGE, RELAXATION MASSAGE AND BEAUTY TREATMENTS
After a long day on the mountain there is nothing better than a relaxing massage to finish the day or a therapeutic sports treatment to soothe those sore muscles.
Our massage partners, Pure Fix, are a team of professional therapists offering remedial sports and holistic massage at your holiday property, ideal for after-sports body and mind care. They are qualified and registered massage specialists. In addition to a large range of massage treatments, they also offer facials, reikki, pedicure, make-overs and more, whether just for a holiday treat or for a special occasion.
We can organise massages with more than one masseur for larger groups in the big chalets for a very reasonable price. The mobile massage service doesn’t require a specific treatment room, simply a space to put up the table. So why not treat yourself?
We are here to answer any questions you may have about your stay in Chamonix, just click the button below and we will reply promptly.
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